Purchase Policy

• Membership access and subscription begin on the date of purchase.
• Discounts only apply to purchases made within the same transaction.
• Each time an account manager needs to purchase additional memberships (adding more educators) after the initial purchase, it’s processed as a separate transaction.
• Each new order generates its own invoice, so invoices cannot be combined to include previous orders and discounts; however, you can submit one payment to cover multiple invoices if that's easier for your records.

Refund Policy

• Membership access and subscription begin on the date of purchase.
• Discounts only apply to purchases made within the same transaction.
• Each time an account manager needs to purchase additional memberships (adding more educators) after the initial purchase, it’s processed as a separate transaction.
• ​Each new order generates its own invoice, so invoices cannot be combined to include previous orders and discounts; however, you can submit one payment to cover multiple invoices if that's easier for your records.

Australia Pricing

We know educators and schools need predictable pricing. That’s why we offer Australian pricing in AUD using a fixed exchange rate rather than fluctuating market rates.

This keeps things simple:

• No surprise exchange-rate changes
• No hidden conversion fees
• Clear AUD pricing at checkout

As with all pricing, this rate is reviewed periodically to ensure it remains fair and appropriate.